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At ILG, we believe that the quality of the product we manufacture should be directly related to the warranty we offer on that product.

ILG warrants each OEM alternative cartridge to be free from defect in both material and workmanship for the life of the product. Our OEM alternative laser toner cartridges are produced under the most exacting quality control standards possible, guaranteeing performance that meets the original manufacturer for print quality and yield.

All ILG products have a LIFETIME WARRANTY from beginning of the date of manufacture. We further warrant that our products will not cause damage, deterioration or abnormal wear in any compatible machine for which it was originally designed.

ILG will reimburse the customer for a complete repair of damaged machines if the ILG products were deemed to cause the machine repair. In addition, all claims must be accompanied with an invoice from the authorized service company that performed the repairs. Return of defective product is required and all ILG products must be returned in original packaging with all box and cartridge labeling intact.

ILG's liability shall be limited to repair, replacement or reimbursement as stated above. This warranty is exclusive and in lieu of any and all other warranties, expressed or implied.

If any component is found to be defective, we will replace that product.

If you have any questions or concerns in regards to our warranty, or our return policy

please call (800) 937-2880. We are happy to help you.

Thank you for doing business with ILG.